Welcome to a Better Tenant Experience
Take charge of your rental payments with full transparency and control. Manage payment methods, track transactions, control auto payments and stay informed at every step , all in one simple platform.
Learn More
Take charge of your rental payments with full transparency and control. Manage payment methods, track transactions, control auto payments and stay informed at every step , all in one simple platform.
Learn More
So, your agency has chosen PayRent for rental payments ? Have you received the onboarding email ? Do you have any questions or concerns about the process? Don't worry, we're here to help you every step of the way.
Tenants complete a straightforward form to confirm their personal and rental details, ensuring everything is accurate from the start.
During onboarding, tenants select their preferred payment method, choosing between credit/debit cards or bank accounts for direct debit.
Tenants are informed of all fees during onboarding, guaranteeing no hidden charges.
Tenants enjoy complete access to their transaction history through the user friendly portal. You can effortlessly view all transaction details at any time, whether it's a recurring rental payment or a one off transaction.
Tenants are notified of any fees deducted per transaction, ensuring they understand all financial interactions. Also, complete details of fees at a per transaction level is available on tenant's dashboard.
Stay informed with real-time notifications regarding your transactions. Tenants receive prompt updates on payment statuses, including confirmations for successful payments and alerts for any failed transactions.
Tenants can easily turn auto payments on or off whenever they choose, granting them flexibility in managing their finances.
Any change in rental details such as amount or frequency by your agency will send you automated alert so, you stay in loop all the time.
No transaction gets initiated without prior notification to the tenant, ensuring they are always informed.
Tenants have the freedom to add, delete, or modify their preferred payment methods at any time.
Every sort of information related to your tenancy records and your rental details are visible on dashboard.
We provides 24/7 support to tenants. So, if you have any question regarding tenant's portal, you can reach out without any delay.
Moving in was nerve-wracking, but PayRent made it a breeze. Right from the onboarding, I knew exactly what to expect with fees and payments. It’s refreshing to have such transparency in the rental process. Plus, I love the ability to switch my payment method whenever I need to. Couldn’t ask for a better platform.
The status updates from PayRent keep me in the loop about my transactions. I appreciate the clear communication from my agency about any fees or changes. It’s reassuring to know what’s happening with my payments.
PayRent has given me the control I wanted as a tenant. I can see all my payment details in one place and receive updates about my transactions. It's great knowing that I can turn auto payments on or off whenever I choose. The peace of mind this platform provides is invaluable.
We are committed to protecting tenant information through strict data management policies. Your privacy is our priority, and we take every measure to ensure that your personal data is handled securely and responsibly.